Pet Adoption

Pet adoption

Our Approach

A Marketplace dedicated to pet care, which has value-added services in its physical stores, including the adoption of pets with a digital process executed from a physical totem, needs to be able to process and ensure the adoption of pets by identifying the adopter and the certify the identity before formally processing the adoption.

The approach used is the same as in the case of Payment in concerts.

Our challenge

To integrate the digital signature and documentation in the the authentication to reduce the administrative workload and allow the omnichannel processing without the need for physical identification management.

Client

Online marketplace with retain in physical stores

Services

Integrated Identification, Digital Signature, Omnichannel

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Locker management

Locker Management

Our Approach

A car rental company that needs to avoid manage branches in small locations for 24-hour car pickup, in addition to reducing waiting time on user identification when picking up a car.

 

Our challenge

Management of three simultaneous omnichannel processes: driver identification and document validation; car pickup by opening it with our app; car drop-off in a locker adding multimedia content.

Client

Car rental company

Services

Integrated Identification, Digital Signature, Omnichannel

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Payments in concerts

pago biometrico en eventos

Payments in concerts

Our Approach

A massive Festival that takes place in Spain needed to change the VIP Zone model to a more personalized experience, eliminating the concept of “open bar”, since each customer consumes an average of 17 drinks, which is not feasible, creating a cluster of half-finished drinks that accumulate at the tables, which generate a very high cost of alcohol and staff to keep the space clean and the experience pleasurable for the 1,500 people who fill the VIP Zone.

We created a concept of personalized experience that begins with the purchase on the website, where in order for customers to buy the VIP ticket and personalize their experience, from drinks to be consumed to the customization of their glasses and their table, they needed to register with Biocryptology.

Our challenge

To integrate our solution with the PoS of the organizer, since they didn’t have Wifi and their PoS were connected by cable, to achieve 4 goals: a faster access to avoid ticket resales, one-click payment to eliminate the need for credit card that makes the process slower and generates queues, to improve the user experience since before the visit to the visit itself, and increase the average ticket using the customization of the upsell offered in the PoS

Client

Events management

Services

Integrated identification, Secure Payments, Omnichannel

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